Certified Nursing Assistant, Treatment Coordination Center- Days

OVERVIEW

Provides basic patient care and support in a hospital setting under the direction of nursing staff. Prepares, maintains, and compiles patient records, processes physician orders, and supports the nursing team in delivering quality patient care. Schedule may include days, evenings, nights, weekends, holidays, and on-call shifts.

Schedule

: 20 hours per week

Shift

: M-F (10:00AM-2:00PM)

Essential Duties and Responsibilities

• Provides patient care as assigned and per routine, according to standards of care, shift routines, and policies and procedures.
• Answers call lights in a timely and appropriate manner
• Documents care provided according to standards
• Maintains a clean work and patient environment
• Answers the telephone appropriately and provides information or relays messages to patients and staff.
• Directs visitors to patients' rooms. Maintains medical records of current patients. Processes patient charges and orders supplies as needed.
• Floats to various units based on identified needs
• Participates in department or unit performance improvement activities.
• Obtains blood/blood products from lab
• Performs BGM's as directed
• Transports patients within facility

Culture of Excellence Behavior Expectations

To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates...