Memory Care Manager

Job Description

The Memory Care Manager @ Drake Terrace directs, coordinates, and supervises care services provided by care associates for the residents within the Memory Care Department. Responsible for ensuring exemplary service is delivered with integrity, dignity, and compassion. May be responsible for medication control and coordination with physicians to ensure care and medications are delivered as directed. Responsible for the delivery of high-quality care by encouraging independence and ensuring each resident’s physical, social, cultural, and intellectual well-being. This is a full-time position, Sunday-Thursday. Starting pay: $72-77k/yrKey Responsibilities ------------------------

### Leadership & Program Management

• Oversee day-to-day operations of the Memory Care neighborhood.
• Implement and sustain the Heirloom Memory Care and Art of Living Well® programs.
• Coordinate care with nursing, life enrichment, dining, and other department leaders.
• Maintain regulatory compliance and uphold all company policies and standards.

### Resident-Centered Care

• Promote engagement based on each resident’s history, interests, and preferences.
• Conduct care assessments and determine appropriateness for memory care setting.
• Monitor and respond to residents’ behavioral expressions using person-centered interventions.
• Ensure high standards of physical, emotional, and intellectual well-being.

### Staff Management & Development

• Recruit, hire, train, and supervise Memory Care staff.
• Lead regular associate meetings, training, and performance evaluations.
• Maintain staffing schedules and oversee daily care assignments.
• Foster a positive team culture and provide coaching and mentoring for staff.

### Family & Community Relations

• Act as liaison to families and provide support, communication, and education.
• Host family education sessions and support groups.
• Represent the community’s values and care philo...